IT Applications of Artificial Intelligence
Putting AI to work inside an organization: automating routine IT tasks, connecting applications to AI services, and judging where AI helps and where it does not.

A full ETSU bachelor's degree, earned year-round in Chattanooga in partnership with BlueCross BlueShield of Tennessee. Students build real technical skills first (programming, web, databases, Linux, networking, and security) and then learn to use AI on top of them, responsibly and where it actually helps.
In ETSU's Department of Computing, we're turning the IT concentration in our B.S. in Computing into its own degree: a B.S. in Enterprise Information Technology with three concentrations in Applied AI, System Administration, and Network Administration.
BlueSky students meet the same degree requirements as students on ETSU's main campus. Nine of those hours are three paid, semester-long internship rotations at BlueCross BlueShield of Tennessee. The bar below is drawn to scale.
Programming, web development, databases, Linux and servers, and software teamwork.
How AI actually works, how to use it in IT work, how to secure it, and a capstone project to pull it together.
Networking, network defense, and advanced Linux administration.
Three paid, semester-long rotations at BlueCross, each with a different team and role.
Writing, speaking, math, science, history, ethics, and economics.
Students go through the program as a cohort and take every course together. Summer counts as a full semester, which is how a four-year degree fits into about two and a half years. Click a semester to jump to its courses.
The employers we work with keep telling us the same thing: new hires need strong fundamentals now more than ever.
AI can write code and answer questions, but somebody still has to understand the systems underneath, catch it when the AI gets something wrong, and fix things when they break. That's who we're training.
So about half the degree, 61 of the 124 credit hours, goes to these six areas, and all of it is hands-on.
The AI coursework sits on top of that foundation. It doesn't replace it. We're not interested in turning out graduates who can only prompt a chatbot. We want people who understand how AI works, use it ethically, and know where it's actually useful in an IT job. Students start using AI tools carefully and responsibly in their first semester, in Practical Applications of Artificial Intelligence. Introduction to Artificial Intelligence then goes deeper into how AI actually works: how machine learning models learn from data, including supervised and unsupervised learning.
Two programming courses plus the math behind them.
CSCI 1250 · 1260 · 1900From first web pages to full applications with a back end.
CSCI 1210 · 1720 · 2910 · 3110Designing databases and getting answers out of them with SQL.
CSCI 2020 · 3020Hardware, the Linux command line, and running servers, through RHCSA-level skills.
CSCI 2400 · 2200 · 4417 · System Administration IIHow networks work and how to defend them.
CSCI 3400 · 4647Teamwork, software engineering, user-centered design, and leading projects.
CSCI 1510 · 3000 · 4250 · 4927 · IT Project ManagementThree of them are AI courses and two are fundamentals courses. Every one of them builds directly on the core classes that come before it.
Putting AI to work inside an organization: automating routine IT tasks, connecting applications to AI services, and judging where AI helps and where it does not.
Powerful AI models are now everywhere, both as online services and as free downloads. Students learn to secure the AI systems an organization adopts and to defend against attackers who use AI.
The follow-on to Software Engineering I. Teams take a real software project from requirements to delivery, using AI where it helps, and present the result to faculty and industry partners.
Advanced Linux server administration: storage, services, automation, and troubleshooting. This course completes the preparation for the RHCSA exam.
Leading technology projects from start to finish: planning, scheduling, budgeting, managing risk, and keeping a team on track.
We're working on a partnership with Red Hat Academy so that certification prep is built into the program. Red Hat Enterprise Linux runs servers at companies and government agencies all over the world, and a Red Hat certification tells an employer a graduate can actually do the work.
The RHCSA is a hands-on exam. There's no multiple choice. You get real Linux systems and a time limit, and you have to configure, secure, and fix them. It's one of the most respected Linux certifications out there, and it's the one we're most focused on.
Starting in Semester 5, students spend weekday mornings, 8 a.m. to noon, working at BlueCross BlueShield of Tennessee. It isn't one long internship on a single team. Each semester is its own rotation with a different team and different job responsibilities, so by graduation students have seen three different sides of IT work at a large company.
Before the first rotation starts in Spring 2029, students get to list their preferences for the kinds of teams they'd like to work with.
Getting started: college skills, building first websites, and learning to use AI tools well.
The welcome course. Students learn how to succeed in college, explore careers in computing, work in teams, and get comfortable solving problems the way technology professionals do.
Hands-on fluency with the tools every workplace runs on: spreadsheets, documents, presentations, file management, and staying safe and smart online.
The lab that goes with Using Information Technology, taken the same semester: guided, hands-on practice with the same tools.
How today's AI tools work, how to use them effectively, and where they fall short. Students practice prompting, checking AI output, and using AI responsibly.
Students build and publish their own web pages using HTML and CSS, the languages behind every website, and learn the basics of good design.
What is inside a computer and how to fix it. Students assemble and troubleshoot hardware, install operating systems, and set up a small network.
Clear, organized writing for college and work, from drafting and revising to writing for different audiences.
The first programming course, plus the math and database skills that everything else builds on.
The first programming course. Students write real programs and learn to break a problem into steps: variables, decisions, loops, and functions. No experience needed.
Websites that respond and adapt. Students add interactivity with JavaScript and build pages that work on phones, tablets, and desktops.
The math computers think in: logic, sets, binary numbers, counting, and problem-solving patterns used throughout programming.
How organizations store and find information. Students design databases and use SQL, the language used to ask questions of data.
Averages, probability, graphs, and drawing conclusions from data.
Research-based writing: evaluating sources, building an argument, and supporting it with evidence.
A full summer semester. Programming goes deeper, Linux begins, databases get more advanced, and students start preparing for their internships.
The second programming course. Students learn to organize larger programs the way professional software is built, using classes and objects.
Working at the command line on Linux, the system that runs most servers and cloud services. Includes files, permissions, and writing scripts to automate tasks.
Building on Semester 2: more powerful SQL, keeping data accurate and secure, and making databases fast as they grow.
Résumés, interviewing, professional networking, and workplace skills. Students start preparing for the BlueCross internships that begin in Semester 5.
Building a sound argument and presenting it with confidence. Good practice for meetings, interviews, and presenting technical work.
Students work with local community organizations and reflect on how their skills can serve others.
The back end of the web, how networks run, and ethics, plus the first Applied AI course: putting AI to work in IT.
The part of a website users never see. Students build the server code that handles logins, saves data, and connects a site to a database.
Putting AI to work inside an organization: automating routine IT tasks, connecting applications to AI services, and judging where AI helps and where it does not.
How to reason about right and wrong, and how to apply that to real decisions, including the ones technology professionals face.
How the internet actually works: addresses, routing, switching, and the rules that let devices talk to each other.
Using AI tools to create images, video, audio, and design, along with the creative and ethical questions those tools raise.
How the national economy works: jobs, inflation, interest rates, and the decisions that shape them.
A short winter term over the break with one relatively light gen ed course. It keeps students in the habit of class before their internships start in January, 8 a.m. to noon, Monday through Friday.
American history from Reconstruction to today, and how those events shaped the country students live and work in.
The first internship rotation begins. Coursework covers running servers, network defense, team software development, modern web frameworks, and the second Applied AI course: how AI actually works.
Running the servers an organization depends on: managing users and permissions, backups, updates, and keeping systems available.
Hands-on network defense: hardening systems, monitoring traffic, spotting attacks as they happen, and responding to security incidents.
How teams build software together: gathering requirements, planning, version control, testing, and working in short agile cycles.
Modern web development with current frameworks, bringing front end and back end together and deploying finished applications.
How AI actually works. Students look inside the tools they have been using: how computers search for solutions, represent knowledge, and learn from data, including the basics of machine learning.
The first of three paid rotations at BlueCross BlueShield of Tennessee, weekday mornings from 8 a.m. to noon. Students work on a real team alongside mentors.
Securing AI systems, leading technology projects, and advanced Linux administration to finish preparing for the RHCSA.
Powerful AI models are now everywhere, both as online services and as free downloads. Students learn to secure the AI systems an organization adopts and to defend against attackers who use AI.
Advanced Linux server administration: storage, services, automation, and troubleshooting. This course completes the preparation for the RHCSA exam.
Leading technology projects from start to finish: planning, scheduling, budgeting, managing risk, and keeping a team on track.
How people and the planet affect each other: natural hazards, resources, water, and the environment.
Hands-on lab work that goes with the lecture: maps, rocks and minerals, and real environmental data.
A second rotation with a different BlueCross team and a different set of job responsibilities.
The final semester. Students bring everything together in the AI Capstone and graduate in December.
The follow-on to Software Engineering I. Teams take a real software project from requirements to delivery, using AI where it helps, and present the result to faculty and industry partners.
Designing technology people find easy to use: studying users, sketching and prototyping, and testing designs with real people.
The 4.6-billion-year history of the Earth and of life on it, told through rocks and fossils.
Lab work that goes with the lecture: identifying fossils and reading the rock record.
A third rotation with another new team, completed alongside the AI Capstone in the final semester.